Privacy Policy
Last updated: 16th December 2025
1. Introduction and Commitment to Privacy
This Privacy Policy explains how Excellenceology Pty Ltd (ABN 20 671 973 032), trading as Next Chapter by Design, collects, uses, stores, and protects personal information through the website www.nextchapterbydesign.com.au and any related programs, services, assessments, events, or communications.
Next Chapter by Design is committed to respecting your privacy and handling personal information responsibly and transparently in accordance with Australian privacy laws.
2. Scope of This Policy
This Privacy Policy applies to all visitors, subscribers, clients, and participants who interact with the website or engage with Next Chapter by Design services.
3. Information We Collect
We may collect personal information including, but not limited to:
– name and contact details such as email address and phone number
– information provided through forms, assessments, surveys, or bookings
– payment and transaction information
– communication records
– technical data such as IP address, browser type, and website usage data
4. How We Collect Information
Personal information is collected when you:
– visit or interact with the website
– complete forms or assessments
– book or participate in programs or coaching
– subscribe to communications
– contact Next Chapter by Design directly
5. How We Use Personal Information
Personal information is used to:
– deliver programs, coaching, and services
– personalise your experience
– process payments and bookings
– communicate with you
– improve offerings and website performance
– meet legal and regulatory obligations
6. Assessments and Personal Insight Data
Some services involve assessments or reflective tools designed to support personal insight and development. Participation is voluntary. Information provided through assessments is used solely for service delivery, program improvement, and your personal development, and is handled with care and confidentiality.
7. Disclosure of Information
Personal information may be disclosed to trusted third parties who assist in operating the business, such as technology providers, payment processors, and scheduling platforms. These parties are required to handle information securely.
We do not sell or rent personal information.
8. Storage and Security
Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored using secure systems and reputable service providers.
9. Overseas Disclosure
Some service providers may store data overseas. Where this occurs, reasonable steps are taken to ensure that privacy protections align with Australian standards.
10. Access and Correction
You may request access to or correction of your personal information by contacting Next Chapter by Design. Requests will be handled in accordance with applicable law.
11. Cookies and Analytics
The website may use cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.
12. Marketing Communications
You may receive communications related to programs, insights, or updates. You can opt out at any time using the unsubscribe option or by contacting us.
13. Changes to This Policy
This Privacy Policy may be updated from time to time. Continued use of the website or services constitutes acceptance of the updated policy.
14. Contact
For questions or requests relating to privacy, please contact:
Next Chapter by Design
Excellenceology Pty Ltd (ABN 20 671 973 032)
Email: Stephen@NextChapterbyDesign.com.au